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A new
ticket
Analyze
the issue
Do we have
all
information
to
work with?
Answered
Request additional
information or
clarify
the scenario
Prepare an example in
Code Central
Update the
documentation
Process the
ticket
Work with the
R&D team
Ticket Processing Flow
No
A popular scenario?
Missing info in
the documentation?
Yes
Need developer
assistance?
Containers